- The information and material offered on the website is general information and is subject to change without notice.
- We don’t warranty or guarantee the accuracy, timeliness, performance, completeness or suitability for any particular purpose of the information and materials offered on the website.
- You use the website at your own risk. We are not liable for the consequences of any inaccuracy or error in the website contents.
- To the extent website contents is owned by or licensed to us, reproduction is prohibited except as expressly permitted.
- Any links provided on the website are for your information and convenience but are not endorsements. We have no responsibility for the content of the linked websites.
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Shipping. We ship your order as soon as possible. For items in stock, we will ship within 5 business days. We use USPS or UPS when possible. If the item you have ordered is not in-stock, we will let you know and provide an estimated ship date. Your account will not be charged until the item is shipped.
Threads with Orders. Once you put a canvas in your shopping cart, you will be asked if you want threads included for an added charge. If you do want threads, we will contact you by email to convey the upcharge for the threads and to get your email approval for the charge for our records.
Return Policy. Due to the nature of this craft, we have a no return policy on all items. There is no return on canvases, fibers, threads, books, charts, stitch-guides, kits, accessories, finishing, gift certificates or any other item we sell. Please purchase your items thoughtfully and call us before purchasing if you have any questions.